Advice Centre Information
The Student Advice Centre
Where?
Second floor, Students’ Union building
Who?
Three advisers all dedicated to providing you with independent, accurate advice
Connie Craig, Financial Adviser, connie.craig@qub.ac.uk, 02890971049
Debbie Forsey, Money Management Adviser, d.forsey@qub.ac.uk, 02890971166
Brian Slevin, Education & Welfare Adviser, b.slevin@qub.ac.uk, 02890971135
What?
Connie advises on grants, loans, fees, Support & Hardship Funds, the financial aspects of repeating years and course changes, Social Security Benefits and other general financial issues.
Debbie advises on debt, this includes, overdrafts, credit cards, arrears of payments, budgeting, negotiating with creditors, consumer problems and any other debt issues
Brian advises on accommodation, including QUB accommodation, private landlords, deposits, repairs, checking leases/contracts. Brian also covers academic issues, including representation at Progress Committees, complaints and appeals.
Why?
‘Cos university life can throw up all sorts of interesting situations and challenges. Sometimes you may not know exactly what to do about one of these challenging situations and may want a wee bit of advice. That’s what we’re here for.
How?
By email
- Email addresses above. We’re happy to receive emails but just be aware that if your situation may require you to make an appointment to call in to the SAC. If we’re away from the office then Queen’s email accounts will receive a bounce back with the date we’ll be back
By phone
- Phone numbers above. We all have voicemail and will get back to you as soon as possible. If we’re out of the office for any appreciable period of time then there will be message saying when we’ll be back.
By appointment
- You can call in to make an appointment, email or phone us.
Drop In
- If you happen to be passing and the adviser you need to see is free then we’re happy to see you. Just be aware that students who have made appointments will take priority and you may need to wait for a wee while.
When?
Usually we are free to see students between 9.30am – 4.30pm, Monday-Thursday and 9.30am – 3pm on a Friday.
We will be as flexible as possible about making appointments and if you can only come in outside of these hours we’ll do our best to accommodate you.
Anything else?
Our service is available to Queen’s students. It is free and independent. We may not be able to solve all of your problems but the advice you receive will always be in your own best interests.
