Money Advice Service
Free and impartial money advice, set up by government.
National Energy Action
Provides helpful independent and confidential advice and practical support to fuel poor and vulnerable households to help them save money, access vital benefits/grants/rebates and navigate the range of advice and support available in Belfast. To assist households, free Energy Awareness and Efficiency training sessions have been organised in the Belfast area.
Tel: 028 9023 9909
NI Energy Advice Line
Offers free comprehensive advice on saving energy in the home and energy efficiency grants.
The Consumer Council
Offers energy advice for consumers during these difficult times and also provides an independent energy price comparison tool. You can save by switching supplier, tariff, payment methods, how you receive your bills or a combination of all these.
Tel: 028 9025 1600
Belfast Advice Services
The Belfast Advice Centres across the city provide advice on a range of issues including benefit entitlement, consumer, debt, employment or housing issues.
Christians Against Poverty
Provides a range of free services across Northern Ireland and the UK through local churches. CAP helps people break free from debt in cities, towns and communities across Northern Ireland.
Contact information: 08003280006
NI Direct Government Services
Provides a range of tips and information on government energy support schemes.
Belfast Warm & Well Scheme
Provides advice and practical support to vulnerable people to help stay warm and well through the provision of heating measures and financial assistance (subject to assessment) to help alleviate the effects of living in cold and damp homes.
Tel: 028 9023 9909
Home Safety Check Scheme
Belfast City Council offers home safety checks for residents with young children and would refer to other schemes and support where applicable in relation to fuel poverty issues e.g., broken heating system in a rented property.
Tel: 028 9027 0428
NI Sustainable Energy Programme
On behalf of the Utility Regulator in Northern Ireland, Energy Saving Trust is the Programme Administrator of the Northern Ireland Sustainable Energy Programme (NISEP). This is an £8 million fund, collected from both domestic and commercial electricity customers through a public service obligation (PSO). Households across Northern Ireland can benefit from the NISEP with funding being used for such energy efficiency schemes:
The majority of the funding (80%) has been targeted at vulnerable customers. All schemes run on a financial year basis and there are currently 12 scheme managers delivering these schemes.
NISEP schemes for 2022-23 are now open. Please follow the instructions below on how you can apply.
- Download the full list of NISEP List of Schemes
- Identify the scheme you are interested in and contact the Scheme Manager or follow the Application Details
Find out more
If you want to discuss with an energy advisor, you can contact the Northern Ireland Energy Advice service online, or call freephone 0800 111 4455.